Refund Policy

Draftnod offers a 30-day refund window after each paid subscription payment, including the first payment and every renewal. This applies to both monthly and annual Standard and Pro subscriptions. Free accounts have no subscription charge to refund.

How to request a refund

Email deanvu68@gmail.com within 30 days of the payment you want refunded. Include the email associated with your Draftnod account and a Paddle transaction or subscription reference if you have one. Do not send your full payment card number. We will arrange a refund for every payment requested within that window through Paddle to the original payment method, subject to the payment method’s processing time.

Canceling future renewals

A refund request does not by itself cancel future renewals. Use Manage billing in your workspace to cancel your subscription, or ask us for help by email. A scheduled cancellation normally keeps your paid plan active until the current paid period ends; Free plan limits apply afterward. See the Terms of Service for how existing work is handled when a paid plan ends.

Payment support

Paddle processes Draftnod subscription payments and refunds as merchant of record. For product support or help requesting a refund, contact deanvu68@gmail.com. For payment support, you can also contact Paddle Buyer Support. This policy does not reduce any rights you have under applicable law.